How we collect, use, and protect your personal data
Last updated: January 2025
At SoftMediaHub, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, protect, and share the information you provide when using our platform and services. We follow the highest security and privacy standards to ensure your data protection.
Create and manage your account, execute your requests, and provide technical support
Analyze usage to improve our platform and develop new features
Send important updates, notifications, and promotional offers
Prevent fraud and protect the platform from unauthorized use
Meet legal and regulatory obligations
Create anonymous reports to understand usage trends
We do not sell or rent your personal data to third parties
We share data with trusted service providers who help us with:
We may disclose information when necessary to comply with laws, court orders, or requests from competent government authorities.
In case of sale, merger, or restructuring of our company, your data may be transferred as part of the assets, maintaining the same level of protection.
We implement advanced security measures to protect your data from unauthorized access, modification, disclosure, or destruction. We use the latest technologies and industry-recognized security practices.
All data in transit is protected with 256-bit encryption
Stored data is protected with advanced encryption
Limited access to authorized personnel only
24/7 monitoring system to detect threats
Secure and encrypted backups to protect your data
Regular security audits by independent experts
You have the right to:
Control your personal data and how it's used. We are committed to facilitating the exercise of these rights.
Request a copy of all personal data we hold about you
Request correction or update of inaccurate or incomplete data
Request deletion of your personal data under certain circumstances
Obtain your data in a machine-readable format
Request restriction of processing your data under certain circumstances
Object to processing of your data for certain purposes
Cookies are small text files stored on your device when you visit our website. They help us improve your experience and provide personalized services.
Required for the website to function properly (login, security)
Help us understand how the website is used and improve performance
Remember your settings and preferences to improve your experience
You can control cookies through your browser settings. Note that disabling some cookies may affect website functionality.
We retain personal data only for as long as necessary to achieve the purposes for which it was collected, or as required by law.
Your data may be transferred and processed in other countries where our servers or service providers are located. We ensure the same level of protection regardless of geographic location through:
Our services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under this age, we will delete it immediately.
If you are a parent and believe your child has provided personal information, please contact us immediately.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes via email or platform notification
Changes will take effect 30 days after notification
We recommend reviewing this policy regularly
If you have any questions about this privacy policy or our data practices, or if you want to exercise your rights, please contact us:
privacy@softmediahub.com
Technical Support
Available 24/7 via platform
Response Time
Within 48 hours
Data Protection Officer
dpo@softmediahub.com